Content Designer

What is Content Design at Nu

Being a Content Designer at Nu is not about only writing or choosing the best words for a product flow. Actually, it is the practice of conveying how the product works through writing, always with a global analysis of tone, voice, accessibility, user needs, brand's message and business goals. We love to tell stories at Nu!

Once here, you will:

- Co-design with Product Designers to deeply understand user's pain points and feelings at every step of all our customer journeys.- Partner with UX Researchers in order to analyze and understand research results of the project where you have the challenge of creating the texts.- Work with Designers, Brand Managers, Product Managers and Copywriters to help set the vision and storytelling for content and drive cohesive product narratives across multiple platforms and touchpoints.- Write clear, consistent, and concise user-interface content, emails, and push notifications following Nu's UX Content Guidelines.- Represent and advocate for Content Design across different teams.- Propose research and A/B tests to deliver better content and guarantee a more inclusive work, as well as ensure people-centered decision making.- Build a deep understanding of the product audience and peculiarities to help to improve our current UX Content Guide.

What do you need to be part of the team?

Must have

• Great communication skills to showcase and share content centered work.
• Must be influential and passionate to align and bring other team members to understand content design decisions and concepts.
• Draw the line and the standard for content design at Nu with a global perspective.
• Impact and data driven decision makers focused on end to end solutions.

Nice to have

• Moderation, scripting and other forms of research.
• Experience in Fintech industry
• Design principles and applicable skills in prototyping
• Writing abilities in editing, journalism, creative or others

Desirable tool management

• Figma, sketch or alike prototyping platform knowledge.
• Notion or other types of dynamic content documentation.
• Typeform or alike written research experience.
• Miro or similar white boarding tools for workshopping.

Something very important we would like to mention: if you think that you do not meet all and every one of these requirements, please apply. We would love to meet you and we know that each person has a different experience. We have different projects and goals, perhaps your professional experience fits one of them!

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