At Rockstar Games, we create world-class entertainment experiences.
Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.
This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland.
Rockstar is on the lookout for a talented Development Support who is highly organised and passionate about supporting the UX Research Department.
WHAT WE DO
- The Rockstar Games UX Research Team plan, execute, and drive user experience research activities for game and publishing projects across the company.
- We ensure every piece of research yields high quality, actionable findings.
- We contribute to the ongoing refinement of UX research at Rockstar, including methodological improvements, process development, and collaboration with other insights teams, such as Analytics and Consumer Insights.
RESPONSIBILITIES
- Managing and executing the end-to-end process to find, screen, and recruit people who meet the desired profile to participate in UX research studies.
- Preparing and resetting lab spaces before and after testing takes place. Working with audio/video recording and streaming tech, including hardware like cameras, mics, and capture cards, and software like OBS.
- Helping assess and provide updates on content for testing. Will require running development builds and assisting with liaison with other departments.
- Taking team meeting notes and identifying action points.
- Creating and managing tasks on project management software.
- Assisting UX researchers with routine and ad hoc tasks in the process of preparing for and running studies, such as creating screenshot and video media to support report writing.
- Improving, expanding, and documenting workflows in the above areas over time.
QUALIFICATIONS
- Bachelors degree and/or ~1 year of experience in the games industry.
- Broad knowledge of video game genres and good all-round knowledge of present and past Rockstar titles.
SKILLS
- Organised, with strong time management skills.
- Detail-oriented and highly efficient.
- Clear written and verbal communication.
- Self-starter, pro-active, entrepreneurial spirit.
- Adaptable, good at picking up and adhering to processes.
- Able to work efficiently in a small, close-knit team, as well as collaborating with broader game development teams.
- Technical ability to install and run game builds, edit video content, and support with lab audio/video recording & streaming setups.
- Able to manage competing priorities and flag to teammates where needed.
PLUSES
Please note that these are desirable skills and are not required to apply for the position.
- Experience working with game development teams.
- Experience working in research operations.
- Experience working in project management and/or production roles.
