We are seeking a skilled and experienced Digital Consultant to lead a comprehensive analysis of a private athletic located in Portland, Oregon. The focus of this role is to identify usability issues, gaps in functionality, and areas for improvement in the user experience, specifically related to event search and registration. This part-time contract role is ideal for a consultant with a strong background in UX analysis, usability testing, and actionable recommendations for member-driven platforms.
Key Responsibilities
- Website Analysis:
- Conduct a thorough evaluation of the current website, focusing on event search and registration functionality.
- Analyze website usage data and analytics to identify patterns and pain points.
- Collaborate with back-end technical teams to assess current system capabilities and limitations.
- Stakeholder Engagement:
- Conduct interviews and focus groups with members, staff, and other stakeholders to gather insights and feedback.
- Partner with key stakeholders to identify missing, needed, or desired features.
- Reporting and Recommendations:
- Develop a comprehensive gap analysis report detailing usability issues, prioritized recommendations, and suggested next steps for implementation.
- Present findings to leadership and stakeholders, providing clear and actionable guidance for improvements.
Qualifications
- Proven expertise in UX analysis and usability testing for websites, particularly those serving a member-driven audience.
- Strong experience in creating actionable recommendations and prioritizing improvements based on user data.
- Excellent communication skills for stakeholder interviews, focus groups, and presentations.
- Ability to manage workload effectively and deliver high-quality work within specified timelines and budget.
