Digital Design CO-OP

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About this Role

• Candidate will gain experience with design and prototyping tool Figma and learn best practices.
• Candidate will gain experience in working closely with product managers, developers, and other designers to ensure a cohesive user experience across the product lifecycle.
• Candidate will gain various essential skills needed during the product definition, research, digital design, and go-to-market process that goes beyond a UX/UI design role.

Role Responsibilities:

• Conducting Accessibility Audits: Assisting in evaluating digital products to ensure they meet accessibility standards and offer inclusive user experiences.
• User Research Support: Assisting in conducting user interviews, surveys, and usability tests to gather insights on user behavior and preferences.
• Design Documentation: Helping maintain design documentation, style guides, and design systems to ensure consistency across platforms.
• Brainstorming and Ideation: Contributing ideas during team brainstorming sessions to solve user experience problems creatively.
• Wireframing and Prototyping: Helping create low-fidelity wireframes and high-fidelity prototypes using Figma.
• Creating In-App Help and Guidance: Writing instructional text, help documents, and tutorials that enhance the user journey and reduce friction.

Basic Requirements:

• Pursuing a Bachelor’s degree in UX/UI Design, Human-Computer Interaction, Graphic Design, Psychology or Computer Science.
• Must have an overall GPA of 3.0 or higher.
• Must be eligible to work in the US without sponsorship.

Preferred Qualifications

• Familiarity with design tools like Figma, Sketch, Adobe XD, or other design and prototyping tools.
• Knowledge of UX/UI principles such as usability, user-centered design, and accessibility.
• Basic knowledge of user research methods such as surveys, interviews, personas, or usability testing, and awareness of how to gather user feedback and use insights to improve designs.
• Ability to work in teams and collaborate with other designers, developers, and product managers.
• Strong communication skills to present ideas and take feedback.
• A willingness to learn new tools, techniques, and methodologies in UX/UI design and product management.
• Have relevant coursework in design, usability, or human-centered design is often desirable.
• Have a portfolio of design work (can be student projects or personal projects) showcasing an understanding of the design process, wireframes, prototypes, or user research efforts.
• Be able to pay careful attention to visual consistency, layout, and interaction design to ensure seamless user experiences.

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