Intern – Human Factors & User Experience

Intern – Human Factors & User Experience

Are you a creative, innovative, and driven student looking for an internship where you can make a difference – not just on a bottom line, but on the lives of patients? Do you enjoy the challenge of making complicated things simple through design? Are you looking to join a team of top-notch professionals who can help to kick-start your career?

If that describes you, consider an internship with Medtronic Cardiac Rhythm Management (CRM). We design devices to treat all kinds of heart conditions and the information experiences that connect patients and clinicians to the data from those devices. We make a difference by living out the Medtronic Mission every day.

Position Description

We are seeking year-long internship candidates with human factors, UX research, interaction design, UX design, and/or industrial design background for our Cardiac Rhythm Management Human Factors and User Experience group located in Mounds View, MN. The internship can be completed fully remote and does not require relocation to Minnesota. This paid internship is a temporary position and will cover a period of 12 months, with a start date of June 2025. Interns work with human factors engineers, UX researchers and designers on projects both on-site and in clinical field settings.

Responsibilities

• Support user-centered design activities such as customer needs identification, user profiles definition, task analysis, user interface design, use error analysis, usability testing, and post-launch outcomes analysis.

• Participate in user interface design and prototyping activities for products under development.

• Communicate ideas and concepts visually.

• Help design and conduct field studies of end users, their tasks, and use environments, to support product definition, concept development, and detailed design.

• Design and conduct usability assessments of products under development. Assist in the analysis and reporting of test results.

• Assist in task analysis to determine potential causes of and mitigations for use errors in products being developed.

• Support meetings and visits with internal field personnel and external customers.

Basic Qualifications

• Currently pursuing an undergraduate, graduate, or PhD degree in a related discipline

such as Human Factors, Ergonomics, Design, Cognitive or Experimental Psychology, Biomedical Engineering, Industrial Engineering or equivalent.

• Able to commit to a full-time role for 12 months, starting in June 2025.

• Legally authorized to work in the United States for the duration of the internship.

Preferred Qualifications

• Knowledge of human factors design principles.

• Openness to learn applied human factors and interest in medical devices domain.

• Experience designing and conducting usability studies and/or field research.

• Knowledge of usability and user interface design methodologies and principles.

• Experience designing for web, mobile, and desktop apps.

• Working knowledge of Figma, Axure, or similar tools for generating prototypes.

• Ability to execute task design concepts and integrate form and function into product designs.

• General knowledge of statistics and statistical data analysis techniques and tools.

• Good oral and written communication skills.

• Willingness to travel (up to 10% of time).

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Please include a link to your portfolio or examples of your work, if available. If you’re excited about this role but your qualifications don’t align perfectly with the job description above, we encourage you to apply with a cover letter stating why you are interested in this internship or any other artifact that would help us get to know you.  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

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Salary ranges for U.S (excl. PR) locations (USD):26.00-30.00

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