Marketing Customer Experience UX Design Apprentice

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

These positions are only available to candidates who are currently enrolled at a community college or trade school.

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good — at work and in life.

Allstate UX is a team of creative problem solvers and enthusiasts in human-centered design. We are UX designers, content designers, UX researchers, and visual designers. Here’s what you can expect from a UX career at Allstate:  

• You'll break new ground to create innovative solutions that live into our customer value proposition.  
• You’ll work in a collaborative environment that builds you up and supports long-term growth in your skills and career.  
• You’ll contribute to systems and products that have a real impact on our business and on the millions of people who use our designs.  

We build products to help protect people from life’s uncertainties. Are you up to the challenge?

The apprenticeship – Let’s grow together.

Our team of UX Designers use human centered design methods to create industry-leading experiences from ideation to launch of a product or service. As a UX design intern, you’ll work within a UX team to create innovative solutions that meet both user needs and key business objectives.

• Work alongside our UX teams as they design and envision future experiences iteratively in a dynamic environment
• Participate in human-centered design approaches to frame problems, uncover patterns, discover opportunities, and visualize possibilities
• Use design thinking methods to iterate through concepts that can be tested and validated with users
• Contribute to planning and facilitating UX research

Qualifications

• Currently pursuing a certification or degree in fields of study related to: User Experience Design, Service Design, Design, Human-Computer Interaction (HCI), Interaction Design, Information Sciences, Psychology, Human Factors, and/or Computer Science
• Strong writing, storytelling, and presentation skills
• Experience with Figma, Sketch, InVision, or similar design and prototyping tools
• Strong communication, organization, and presentation skills

*This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, or Hawaii residents

Compensation

As an Apprentice, you will work part-time, ranging from 20 to 40 hours per week, with an hourly rate of pay between $18 and $25 per hour, depending on position. Benefits are also available.

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

‍