Program Dates: July 7, 2025 - December 19, 2025
*This is a Boston based opportunity with a 3 day in office expectation*
This position requires an online portfolio. Please include the link to your portfolio on your application and in your resume.
Who We Are:
We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase, and have goods delivered to their homes. We also provide a great experience to our supplier partners that sell their inventory at Wayfair. We’re a diverse team of talented Product Designers who are hard at work transforming experiences for our customers, suppliers and internal operations users.
If you're interested in answering these types of questions, you’ll love our team!
- How can we make our supply chain easier, safer, and more efficient?
- How can we improve the customer experience after they make a purchase?
- How can we improve communication and support for our suppliers and customers?
- How can we simplify processes to save time and reduce costs?
What You’ll Do:
- Join an amazing Design team within the Supply Chain Retail Technology department, where you'll design tools to improve the Supply Chain Network or enhance the Post-Purchase Service experience for our internal users, customers, and suppliers
- Participate in our team meetings and experience design project reviews, retrospectives, knowledge sharing, and provide and receive feedback
- Craft intuitive interface experiences, leveraging design thinking and industry best practices, with support from your dedicated mentor
- Contribute to user research efforts (competitive benchmarking, user interview, surveys, user testing, ux audits, and synthesis of findings)
- Participate in workshops and ideation sessions that harness the brainpower of the collective team
- Produce and iterate on design deliverables that communicate solutions, such as user flows, wireframes, interactive prototypes, and high-fidelity visuals
- Join a cross-functional team of designers, product managers, product analysts and engineers to assist in the day-to-day work of designing delightful experiences
- Present deliverables to partners and stakeholders in order to collect feedback and iterate accordingly
What You’ll Need:
Basic Qualifications:
- Current Sophomore, Junior, or Senior student pursuing an undergraduate degree in a relevant discipline (Human Factors, Information Design, Human Computer Interaction, UX Design, etc.) with a 3.0 GPA minimum
- A portfolio that demonstrates hands-on design work (digital UX and/or visual design work). Portfolio can be presented online or as a PDF.
- Must be returning to the course of study following completion of the Co-op
- Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from July 7 to December 19, 2025 in our Boston office
- You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future
Preferred Qualifications:
- Passion for the user with a strong interest in understanding their behavior
- Always curious and feels energized by learning new things
- Detail-oriented
- Working knowledge of relevant design tools (e.g. Figma, Sketch, Adobe XD, prototyping tools, AI, etc.)
- Ability to make decisions backed up by best practices, research, and understanding of user and business needs
- Analytical and process-oriented mindset, with strong problem-solving skills
- Desire to collaborate cross-functionally, and ability to contribute as part of a team and individually
- Excellent communication skills, both written and verbal
- Excited to see results driven by their work
- Flexibility to adapt to changes in priorities and manage multiple projects/tasks simultaneously
- Comfort prioritizing work and meeting deadlines in a dynamic, fast-paced environment
- Preference for second and third co-ops, strong first time co-ops will be considered
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