Posted on
December 16, 2024
Full-time
On-site
US 🇺🇸
Charlotte

Product Designer

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Product Designer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

How you will create an impact

We are seeking a Product Designer to join the Digital Design & Delivery team in defining and driving the future insurance experience for our clients, brokers, and underwriters utilizing responsive design in an agile work environment.

Our ideal candidate has a passion for creating compelling, simple user experiences from otherwise complex workflows. As a team member you will lead the product design while collaborating with business sponsors, stakeholders and engineers.


Key Responsibilities

  • Lead the design process by employing Figma and our design system to create user flows, wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and solutions
  • Partner with CX Research to define approach to identifying user pain points and opportunities. Identify design problems and create intuitive and engaging customer experiences.
  • Collaborate with global technology, product and business teams to balance user needs with business goals.
  • Review and analyze and ensure quality design requirements
  • Design within existing standards and contributing to our design system and help develop scalable patterns and components that follow AIG Brand standards and universal design principles
  • Manage and present project deliverables along with design rationale.
  • Work closely with developers to ensure seamless implementation of designs.

What you’ll need to succeed

  • Some product design experience taking ownership, driving understanding, and delivering products in cross-functional teams from start-to-finish
  • Bachelor’s Degree preferably in a relevant design discipline, certification or equivalent work experience
  • Self-starter capable of identifying opportunities and delivering solutions on their own  
  • Well-versed in responsive web design and mobile/native platform, and an aptitude for exploring new technologies and methodologies
  • Ability to thrive in a fast-paced, dynamic environment with high-energy and mission-driven colleagues.
  • Exposure to product design practices like ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing and design principles
  • Good organization, with the ability to clearly communicate ideas and design principles
  • Strong writing, editing, and communication skills
  • Experience working within and contributing to an established design system
  • Expertise in design tools such as Figma
  • Familiar with front-end technologies such as Angular, HTML, CSS
  • Portfolio of work strongly preferred; demonstrating strategic design thinking
  • Insurance or Banking experience (a plus, but not required)

Ready to make a bigger impact? We look forward to reviewing your application.

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