Posted on
November 16, 2024
Internship
On-site
US 🇺🇸
San Francisco

User Research Intern

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

This is a 12-week internship during summer 2025.

Coinbase is seeking interns to join our User Research team for a 12-week internship to understand user needs for existing products like Coinbase Cloud and tools for developers. You will contribute to unique, large scale, highly complex product problems. You will help researchers, designers, and product managers craft thoughtful experiences to help enable all people to engage with the crypto economy. You don’t need to be an expert on cryptocurrency to join us—we welcome folks at many different moments in their cryptocurrency journey. We only ask that you have a basic knowledge of cryptocurrency and Coinbase’s role in it, and an interest in learning more.

What you’ll be doing (ie. job duties):

  • Work on one or more research projects with other researchers, designers, and product managers to investigate a product problem or area.
  • Learn how to plan and execute research to solve complex and ambiguous product problems.
  • Craft one or more research reports to clearly communicate your findings and make impactful design and product recommendations for the team.

What we look for in you (ie. job requirements):

  • Actively seeking a career in user research.
  • Working knowledge of general research principles (experimental design, bias, confounds, etc.) and UX research principles (usability testing, design thinking, etc.).
  • Self-motivated and committed to personal growth.
  • Approach problems with positive energy.

Nice to haves:

  • Currently pursuing a degree or certificate in a research-related field or pursuing user research extracurricularly while enrolled in a Bachelors program.
  • Enjoy thinking about how people interact with products, with a natural curiosity to understand others’ mental models and motivations.

Application Requirements:

  1. Final report from a past research project: This can be a school, bootcamp, or consulting/extracurricular project. We’re interested to see how you communicate your findings, as well as how the research goals influenced your choices with methodology, execution, and recommendations. Please share as PDF or doc (link or Dropbox/Drive link or email attachment)
  2. Resume: Include previous work and/or educational experiences

ID: G2606

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$50—$50 USD

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