Our UX team is responsible for making the experience of using our platform simple, intuitive and delightful for all of our customers. We do that by helping each other deliver consistently outstanding work. We’re confident in our platform, market potential and we have big plans for the future which is why we are looking for another UX designer to join the team.
WHAT’S THE OPPORTUNITY FOR A UX DESIGNER AT GEARSET?
- Join our growing and experienced UX team, laser-focused on delighting our users
- You’ll own & drive the full design process from discovery through to delivery: turning research insights into ideas, designing the workflows and UI for features, getting them shipped in product releases and monitoring their success
- Partner with product managers to research and understand the jobs to be done for our customers & lead user research to discover friction and unmet needs
- Work closely with engineering teams to ship projects that help address customer needs and add value to the Gearset platform
- This role comes with plenty of opportunity to lead the research and design for core workflows on the Gearset platform
WHAT YOU’LL ACHIEVE
- Working with customers to understand their needs; you’ll plan & conduct generative product research to help discover needs and uncover points of friction
- Iterating on ideas, with peers, to solve those needs; you’ll share & seek feedback on work with other designers, product managers and engineers
- Prototyping solutions to validate their value with users; you’ll organise & lead evaluative research with engineering teams, focusing on target users
- Collaborating with teams to get the right solution shipped on our platform; you’ll work with engineers to get features into the hands of our customers
- Advocate and initiate new research, design and engineering work to improve shipped projects and to shape new projects
- Support your peers in the UX team; pairing and reviewing work, actively providing feedback and helping the team mature and grow
ABOUT YOU
- You are enthusiastic about working with customers to build and deliver the right solution that empowers them and adds value to the Gearset platform
- You can effectively create and communicate ideas for research and design work
- Love designing simple, intuitive and delightful solutions to customer problems
- Are pragmatic when it comes to design choices and make objective design decisions, always advocating for the best possible user experience
- Have experience shipping products and working in a continuous development environment
GREAT TO HAVES
- Experience working on technical applications or developer tools
- Have experience of working with hosted (SaaS) products
SALARY, BENEFITS AND HOURS
- Salary is £45,000 - £85,000 per annum depending on experience
- This is a remote UK based full time opportunity, working Monday to Friday
- 25 days holiday plus bank holidays
- Personal L&D budget of up to £1500 per year
- Company Pension Plan (matching up to 5%)
- Bupa health care
- Life Insurance & Critical Illness cover
- Flexible working hours
- Free lunch in the office
- Health and wellness benefits
- Opportunity to join our Long Term Incentive scheme
If you think you've something special to offer, or if you've great experience but don't match every requirement, we'd still love to talk with you and learn more. We're committed to creating an inclusive environment and encourage you to apply.
