UX Research Operations Specialist

Welcome to the forefront of transformational change. At SOULCHI, we are driven by a vision that blends virtues-based leadership, conscious growth, and a commitment to the United Nations Sustainable Development Goals. As an equity-based startup team member, you're not just joining a team; you're embarking on a journey to shape a more harmonious and sustainable world. We believe that true progress stems from the fusion of innovation and values, and that's exactly what you'll find here – a dynamic environment where your talents will thrive, your ideas will flourish, and your impact will resonate far beyond. Join us in rewriting the narrative of leadership and making a lasting difference that echoes through generations.

Role Overview:
As our UX Researcher, you will support the UX research team in conducting user research studies to inform and improve our product development processes. This role is ideal for a recent graduate or an individual with some experience in UX research looking to further develop their skills in a dynamic and collaborative environment.

Key Responsibilities:

• Conducting Research:
  
  • Assist in planning and executing qualitative and quantitative user research studies, including interviews, usability tests, and surveys.
  • Help create research materials such as screeners, discussion guides, and surveys.
  • Participate in moderating and leading research sessions.
• Data Analysis:
  
  • Assist in analyzing research data to identify patterns, insights, and actionable recommendations.
  • Support the synthesis of research findings into clear and concise reports and presentations.
  • Help create personas, journey maps, and other deliverables to communicate research insights.
• Participant Recruitment & Management:
  
  • Assist in recruiting research participants and managing logistics for research sessions.
  • Ensure participants receive clear communication and a positive experience throughout the research process.

Qualifications:

• Bachelor's degree in a relevant field (e.g., Psychology, Human-Computer Interaction, Sociology, Anthropology).
• 1+ years of experience in UX research or a related field (internships and academic projects are considered).
• Basic understanding of UX research methodologies and tools.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Detail-oriented with a passion for understanding user needs and behaviors.
• Ability to work collaboratively in a team environment.
• Proficiency in using standard research and productivity tools (e.g., Microsoft Office, Google Suite, Qualtrics, Figma).

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Equity-Based Compensation Opportunity:

As part of the SOULCHI team, you'll take part in our equity-based compensation model, aligning your success with the success of our business. After much research we have found the fairest equity model for a startup. We use the Slicing Pie model. First phase is equity-based only, which we are currently in. Equity calculations move dynamically based on your fair market rate and actual number of hours worked. In the second phase, which happens at the break-even point, the equity freezes at each member's current earned percentage and compensation switches to salary + benefits. Your equity percentage gets paid out annually as part of the profit sharing. This is more than a job; it's an opportunity to own a piece of the future.