UX (Research or Design) Intern

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

The SoundCloud summer internship program is a 10-week paid internship starting in June and ending in August. Our DEI-focused program is designed to create sustainable pipelines to invest in SoundCloud’s future, discover new, diverse talent at all levels, and develop future leaders who will contribute to all business areas. Interns will be fully immersed in the team, receiving opportunities to enhance their skills, and contribute to our mission.

Furthermore, interns will receive various professional and personal development opportunities, like mentorship programming, fireside chats with senior leadership, innovative stretch assignments, and the chance to participate in networking events with other SoundCloud employees across the organization.

SoundCloud is looking for a UX intern, open to either Research, Design, or both! They will work closely with the team to understand user behavior/design, enhance product experiences, and inform strategic design decisions. The ideal candidate is a heavy SoundCloud user, is informed and passionate about music culture, has strong analytical skills, is an enthusiastic self-starter, and is eager to collaborate!

Key Responsibilities:

• Research-oriented candidates: Assist in planning, conducting, and analyzing user research studies, including interviews, surveys, and usability testing
• Design-oriented candidates: Help create competitive analyses, journey maps, wireframes, prototypes, and other Research and Design artifacts
• Collaborate closely with cross-functional teams (product managers, engineers, marketers) to ensure designs align with user and business goals
• Stay updated on the latest music technology trends and contribute insights to the team
• Work with SoundCloud artists and users to pilot and test new product features

Experience and Background:

• Understanding of user-centered design/research principles and methodologies
• Experience conducting qualitative research, especially interviews
• Familiarity with design tools, especially Figma (optional for research-oriented candidates)
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Passion for music, participation in music scenes, and understanding of current music technology trends
• A portfolio showcasing UX design and/or research projects (including case studies if possible)

Internship applications must be submitted by April 4th, 2025.

The summer internship program will be 10 weeks from June 2nd, 2025 - August 8th, 2025 (these dates are not flexible). This is a full-time internship and will be hybrid based out of our New York office. In-person attendance will be expected 2-3 times a week.  

The salary for interns based out of our New York office will be $7,124 paid over the course of the 10-weeks.

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

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